Cookie Policy
Last Updated: January 15, 2026
What Are Cookies?
Cookies are small text files that websites store on your device when you visit them. These files contain information that helps websites remember your preferences, understand how you use the site, and improve your overall browsing experience.
Cookies can be "session" cookies, which are temporary and deleted when you close your browser, or "persistent" cookies, which remain on your device for a set period or until you manually delete them.
Why We Use Cookies
Lumivox uses cookies to enhance your experience on our website, understand how visitors interact with our content, and improve our services. Cookies help us:
- Ensure essential website functions operate correctly
- Remember your cookie preferences on future visits
- Analyze website traffic and user behavior patterns
- Understand which pages are most valuable to visitors
- Identify technical issues and improve website performance
We are committed to transparency about our cookie usage and provide you with full control over which cookies you allow.
Types of Cookies We Use
Essential Cookies
These cookies are necessary for the website to function properly and cannot be disabled. Essential cookies enable core functionality such as security features, network management, and accessibility. Without these cookies, services you have requested cannot be provided.
Examples include cookies that remember your cookie consent preferences and maintain security during your session.
Analytics Cookies
Analytics cookies help us understand how visitors interact with our website by collecting and reporting information. This includes data about which pages are visited most frequently, how users navigate through the site, and where visitors come from.
We use this information to improve website structure, identify popular content, and enhance user experience. All analytics data is aggregated and anonymized, meaning we cannot identify individual users.
Marketing Cookies
Marketing cookies track your activity across websites to build a profile of your interests and show you relevant content and advertisements. These cookies may be set by third-party advertising networks with our permission.
Currently, Lumivox does not use marketing cookies, but this may change in the future. If we implement marketing cookies, we will update this policy and seek your consent.
Preference Cookies
Preference cookies remember your choices and settings to provide enhanced, personalized features. These cookies enable the website to remember information that changes the way it behaves or looks, such as your preferred language or the region you are in.
Third-Party Cookies
Some cookies on our website are set by third-party services we use to enhance functionality and analyze usage. These third parties have their own privacy policies governing how they use information:
Google Analytics: We use Google Analytics to understand website traffic patterns and user behavior. Google processes this data according to their privacy policy.
Third-party cookies are subject to the privacy policies of their respective providers. We recommend reviewing those policies to understand how your data is handled.
Cookie Duration
Cookies have different lifespans depending on their purpose:
Session Cookies: These temporary cookies are deleted automatically when you close your browser. They enable core website functions during your visit.
Persistent Cookies: These cookies remain on your device for a set period, typically ranging from a few days to several years. They remember your preferences and settings across multiple visits.
Manage Your Cookie Preferences
Control which cookies you allow. Essential cookies cannot be disabled as they are required for basic website functionality.
Essential Cookies
Required for website operation and cannot be disabled.
Analytics Cookies
Help us understand how you use our website to improve your experience.
Marketing Cookies
Track your activity to show relevant content (currently not used).
Preference Cookies
Remember your settings and choices for a personalized experience.
Managing Cookies in Your Browser
You can control and delete cookies through your browser settings. Most browsers allow you to block cookies, delete existing cookies, or set preferences for specific websites. However, blocking all cookies may affect website functionality.
Google Chrome
- Click the three-dot menu in the top right corner
- Select "Settings"
- Click "Privacy and security" in the left sidebar
- Select "Cookies and other site data"
- Choose your preferred cookie settings
Mozilla Firefox
- Click the three-line menu in the top right corner
- Select "Settings"
- Click "Privacy & Security" in the left sidebar
- Under "Cookies and Site Data," choose your preferences
- You can also manage exceptions for specific websites
Safari
- Open Safari preferences from the Safari menu
- Click the "Privacy" tab
- Under "Cookies and website data," select your preference
- You can view and remove stored cookies with "Manage Website Data"
Microsoft Edge
- Click the three-dot menu in the top right corner
- Select "Settings"
- Click "Cookies and site permissions"
- Under "Cookies and data stored," manage your preferences
- You can block third-party cookies or all cookies
Your Rights and Control
You have the right to accept or reject cookies at any time. You can change your cookie preferences through the controls on this page or through your browser settings.
Disabling certain cookies may impact your experience on our website. Essential cookies cannot be disabled as they are necessary for the website to function properly.
Your cookie preferences are stored locally on your device. If you clear your browser data or use a different device, you will need to set your preferences again.
Contact Us
If you have questions about our use of cookies or this Cookie Policy, please contact us:
Email: [email protected]
Phone: +66 85 263 9471
Address: 38 Phahon Yothin Road, Chatuchak, Bangkok 10900, Thailand